COOKIE POLICY

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us remember your preferences and provide you with a better experience.
1.1 Types of Cookies
• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until deleted
• First-Party Cookies: Cookies set by DocumentsTranslate.com
• Third-Party Cookies: Cookies set by our service providers (Stripe, Azure, etc.)

2.1 Essential Cookies (Always Active)
Cookie Name: session
Purpose: Maintains your translation session and uploaded files
Duration: Session
Cookie Name: csrf_token
Purpose: Protects against cross-site request forgery attacks
Duration: Session
Cookie Name: usage_tracking
Purpose: Tracks daily free translation usage limits
Duration: 24 hours
Cookie Name: lang_preference
Purpose: Remembers your language selection preferences
Duration: 30 days
2.2 Functional Cookies
Cookie Name: translation_history
Purpose: Temporarily stores recent translation IDs for status checking
Duration: 7 days
Cookie Name: ui_preferences
Purpose: Saves interface preferences (dark mode, etc.)
Duration: 90 days
2.3 Payment Cookies (Stripe)
When processing payments, Stripe may set cookies for:
• Payment Security: Fraud prevention and secure transactions
• Payment Session: Maintaining payment state during checkout
• Card Details: Temporarily storing tokenized payment information
Learn more: Stripe Cookie Policy - https://stripe.com/cookies-policy/legal
2.4 Analytics Cookies (Optional)
These cookies are only used if you consent to analytics:
Service: Usage Analytics
Purpose: Understand service performance and user behavior (anonymized)
Duration: 90 days
Opt-Out: Browser settings or contact us
Service: Error Tracking
Purpose: Identify and fix technical issues
Duration: 30 days
Opt-Out: Browser settings or contact us

3.1 Microsoft Azure (Translation Service)
• Purpose: AI-powered document translation
• Cookies: May use cookies for service optimization
• Privacy: Microsoft Privacy Statement - https://privacy.microsoft.com/privacystatement
3.2 Stripe (Payment Processing)
• Purpose: Secure payment processing for paid translations
• Cookies: Payment security and fraud prevention
• Privacy: Stripe Privacy Policy - https://stripe.com/privacy
3.3 Cloud Storage (File Handling)
• Purpose: Temporary file storage during translation
• Cookies: Service authentication and security
• Data: Files are encrypted and automatically deleted

4.1 Browser Settings
You can control cookies through your browser settings:
• Block All Cookies: May prevent the service from working properly
• Block Third-Party Cookies: Will prevent payment processing
• Clear Cookies: Will reset your preferences and session
🌐 Chrome: Settings > Privacy and Security > Cookies
🦊 Firefox: Options > Privacy & Security > Cookies
📱 Safari: Preferences > Privacy > Cookies
🔷 Edge: Settings > Privacy > Cookies
4.2 Mobile Devices
• iOS Safari: Settings > Safari > Privacy & Security
• Android Chrome: Chrome Menu > Settings > Site Settings > Cookies

SERVICE LIMITATIONS
Disabling certain cookies may affect your experience:
❌ Without Essential Cookies:
• Cannot upload or translate documents
• Cannot process payments
• Session data will be lost
• Security features disabled
⚠️ Without Functional Cookies:
• Language preferences reset each visit
• Cannot track translation progress
• Daily limits may not work properly
• Repeated preference setting required

6.1 Consent Requirements
• Essential Cookies: No consent required (legitimate interest)
• Functional Cookies: Implied consent through service use
• Analytics Cookies: Explicit consent required
• Payment Cookies: Consent through payment initiation
6.2 Your Rights
• Withdraw Consent: Change browser settings or contact us
• Data Access: Request information about cookies used
• Data Deletion: Clear browser data or request deletion
• Portability: Export your cookie preferences

7.1 Cookie Data Storage
• Location: Your device (browser storage)
• Server Storage: Session data stored securely on our servers
• Encryption: All data encrypted in transit and at rest
• Retention: Cookies expire as specified in tables above
7.2 International Transfers
Cookie data may be processed in different locations to provide our services:
• Brazil: Local compliance and LGPD adherence
• United States: Microsoft Azure services
• European Union: Stripe payment processing
All transfers are protected by appropriate safeguards as required by LGPD and GDPR.

8.1 Security Measures
• Secure Flag: Cookies transmitted over HTTPS only
• HttpOnly Flag: Prevents JavaScript access to sensitive cookies
• SameSite Attribute: Protects against CSRF attacks
• Encryption: Sensitive cookie data is encrypted
8.2 Data Minimization
• We only collect necessary cookie data
• Cookie data is anonymized when possible
• Regular cleanup of expired cookie data
• No unnecessary tracking or profiling

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will:
• Notify users of significant changes
• Update the "Last Modified" date
• Obtain new consent for material changes
• Provide notice period for objections

Cookie Questions
Email: cookies@documentstranslate.com
Privacy Officer: privacy@documentstranslate.com
General Support: support@documentstranslate.com
Data Protection Rights
For questions about your data protection rights regarding cookies:
Brazil (LGPD): dpo@documentstranslate.com
EU (GDPR): eu-privacy@documentstranslate.com
This Cookie Policy is effective as of December 2024 and was last updated on December 2024.